Privacy Notice

This Privacy Notice explains how veltravial and Nantong Juhongtuo Technology Co., Ltd. collect, use and share personal information when you visit veltravial.com, place an order or contact customer care.

Information we collect

We may collect information you provide directly, including your name, contact details, shipping and billing information, order details, messages and account information. We may also collect device, browser, cookie, usage and approximate location information when you use the site.

How we use information

We use personal information to process payments, fulfill and deliver orders, provide customer support, prevent fraud, maintain site security, improve our services and meet legal obligations. Marketing communications are sent only where permitted, and you may unsubscribe using the link in the message.

How information is shared

Information may be shared with service providers that help operate the store, including Shopify, payment processors, fraud-prevention providers, fulfillment partners, carriers, analytics providers and customer-support services. We may also disclose information when required by law or in connection with a business transfer.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide the commerce platform and related services. Shopify's own privacy materials explain how it handles information across its services.

Cookies and similar technologies

Cookies and similar technologies support essential site functions, remember preferences, measure performance and, where permitted, support relevant marketing. Browser settings may allow you to limit cookies, although some store features may not function correctly without them.

International processing and retention

Service providers may process information in countries other than your own. We retain personal information only for as long as reasonably necessary for the purposes described here, including legal, accounting, security and dispute-resolution requirements.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or withdrawal of consent. These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

Children's privacy

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Contact

For privacy questions or requests, email service@veltravial.com.

Company: Nantong Juhongtuo Technology Co., Ltd.
Address: No. 139 Xuetian South Road, Xuetian Subdistrict, Chongchuan District, Nantong, Jiangsu, China