Terms of Service

These Terms of Service govern access to veltravial.com and the products, content and services available through the site. The store is operated by Nantong Juhongtuo Technology Co., Ltd. References to “veltravial,” “we,” “us” and “our” refer to the store operator.

Acceptance of these terms

By accessing the site or placing an order, you agree to these Terms and the policies linked on the site, including our Privacy Notice, Shipping Policy, Returns & Refunds and Terms of Purchase. If you do not agree, do not use the site.

Store use

You may use the site only for lawful personal shopping purposes. You must not interfere with site security, misuse content, attempt unauthorized access, introduce harmful code or use the site in a way that violates applicable law or another person's rights.

Product information

We aim to present product descriptions, dimensions, materials, colors and images accurately. Screen settings, lighting and the reflective nature of jewelry may create minor visual differences. We may correct errors and update information when necessary.

Orders and availability

Submitting an order does not guarantee acceptance. We may decline or cancel an order for reasons including availability, pricing or listing errors, suspected fraud, payment failure or shipping restrictions. If payment has been captured for a cancelled order, an appropriate refund will be issued.

Prices and payment

Prices and available payment methods are shown at checkout. Taxes, duties and shipping charges may apply depending on destination and are displayed or described where available.

Intellectual property

Site content, including product concepts, photographs, graphics, copy and branding, is owned by or licensed to veltravial and is protected by applicable intellectual-property laws. Content may not be copied, republished or commercially exploited without permission.

Third-party services

The store may rely on third-party platforms and services, including Shopify, payment providers and carriers. Their services may be governed by separate terms and privacy practices.

Disclaimer and liability

To the extent permitted by law, the site and services are provided without warranties beyond those expressly stated or legally required. Nothing in these Terms excludes rights or remedies that cannot lawfully be limited.

Changes and governing rules

We may update these Terms by posting a revised version on the site. Your continued use after an update indicates acceptance where permitted by law. Applicable law and mandatory consumer protections continue to apply.

Contact

Questions about these Terms may be sent to service@veltravial.com.